Last Updated: November 20, 2025
CanExpert (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, register for training, attend events, or interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information only when necessary to deliver our services effectively. This may include:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing details
- Organization/employer
- Course registrations
- Consultation bookings
- Event registrations
1.2 Technical Information
Automatically collected through cookies or analytics tools:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
- Referral sources
1.3 Payment Information
Payments are processed through secure third-party providers. We do not store or handle credit card information on our servers.
1.4 Coaching, Training & Consultation Data
If you participate in a training session, workshop, or consultation, we may collect:
- Learning preferences
- Feedback and assessments
- Participation data
- Communication records
2. How We Use Your Information
We use your information to:
- Provide, operate, and enhance our services
- Process registrations, payments, and bookings
- Deliver training programs, certifications, and events
- Communicate updates, confirmations, and reminders
- Improve website performance and user experience
- Send newsletters, marketing materials, or promotions (with your consent)
- Maintain security and prevent fraudulent activity
3. How We Share Information
We do not sell your personal information.
We may share information with:
- Training facilitators and instructors
- Payment processors
- CRM and email providers
- Event partners or co-hosts
- IT service providers
- Legal authorities if required by law
All third parties follow strict confidentiality and data protection standards.
4. Cookies and Tracking Technologies
Our website uses cookies and analytical tools to improve functionality and user experience. You may disable cookies in your browser settings, but doing so may limit certain features.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration, including:
- Encrypted communications
- Secure servers
- Access restrictions
- Regular security monitoring
However, no digital platform is 100% secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal information only as long as necessary to deliver services, comply with legal obligations, and support business operations.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent
- Request deletion of your data
- Opt out of marketing communications
- Request copies of your information
To exercise any of these rights, contact us at:
📧 [Insert Company Email]
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors.
10. International Users
If you access our website from outside Canada, be aware that your information may be processed in Canada where data protection standards may differ.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services indicates your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact us at:
📧 info@canexpert.ca
📍 CanExpert : 6385 Warbler Ln, Mississauga, ON L5N 6E3
📞 +1 647-907-9796